Table 9 Hypothesis testing
Hypothesis | Standard path coefficient | P-value | Result |
|---|---|---|---|
H1. General information seeking has a positive impact on perceived benefits | 0.667 | *** | Support |
H2. Specific information seeking has a positive impact on perceived benefits | 0.519 | *** | Support |
H3. General information seeking has a positive impact on perceived costs | 0.284 | *** | Support |
H4. Specific information seeking has a positive impact on perceived costs | 0.356 | *** | Support |
H5. Perceived benefits have a positive impact on e-satisfaction | 0.534 | *** | Support |
H6. Perceived costs have a negative impact on e-satisfaction | − 0.225 | *** | Support |