Table 2 Compilation of observations for our sample
Author, Year | Country | Disease Type | Telemedicine Mode | Evaluation Questionnaire | Questionnaire Dimension | Number of Items |
|---|---|---|---|---|---|---|
Layfield et al. 2020 [17] | United States | Head and neck otolaryngology | Video visit | Telehealth Usability Questionnaire (TUQ) | 5: usefulness, ease of use, effectiveness, reliability, and satisfaction | 21 |
López Seguà et al. 2020 [18] | Spain | Pediatric | Video visit | No mention | No dimension | 10 |
Tenforde et al. 2020 [19] | United States | Physical, Occupational, and Speech Therapy | Video/Audio visit | No mention | No dimension | 7 |
Abdel Nasser et al. 2021 [20] | Egypt | No limited | Video visit | No mention | 2: participants’ satisfaction, and attitude toward telehealth and telemedicine | 13 |
Bate et al. 2021 [21] | Australia | No limited | Video visit | An existing questionnaire was developed by Bate et al | 4: confidence, overall quality of consultation, cost saved, and time saved | 4 |
Bisson et al. 2021 [22] | United States | Orthopaedic | Video/Audio visit | A self-developed questionnaire | No dimension | 9 |
Capusan et al. 2021 [23] | United States | Pediatric Pulmonary | Video/Audio visit | No mention | 4: technology, the experience of the visit, overall satisfaction, and likelihood to use the telehealth platform again | 30 |
Chang et al. 2021 [24] | United States | Cancer | Video/Audio visit | Design based on prior studies | No dimension | 7 |
Dratch et al. 2021 [25] | United States | Neurology | Video/Audio visit | Modified Telehealth Usability Questionnaire (MTUQ) | No dimension | 6 |
Drerup et al. 2021 [26] | United States | No limited | Video/Audio visit | No mention | 3: friendliness of registration staff, convenience of appointment times, and communication with physicians | 9 |
Gan et al. 2021 [27] | United States | Pediatric Urology | Video visit | Design based on prior studies | 3: a visit’s impact on access to care, patient/family experience and a visit’s effectiveness | 6 |
Hentati et al. 2021 [28] | United States | Rhinology | Video/Audio visit | A self-developed questionnaire | No dimension | 7 |
Hooshmand et al. 2021 [29] | United States | Neuromuscular Disorder | Video visit | The Utah Telehealth Patient Satisfaction survey | 7: communication, timeliness of physician, picture quality, sound quality, protection of privacy, the comfort of the physical exam, and ease of receiving telehealth | 8 |
Lanier et al. 2021 [30] | United States | Allergy | Video visit | No mention | No dimension | 6 |
March et al. 2021 [31] | United States | Pediatric Diabetes | Video visit | A 12-item Parent Satisfaction Survey | No dimension | 12 |
Nair et al. 2021 [32] | India | Epilepsy | Video visit | A 14-point Teleme dicine Satisfaction Questionnaire | No dimension | 14 |
Sathiyaraj et al. 2021 [33] | United States | Prechemotherapy | Video visit | A questionnaire developed by study investigators | No dimension | 8 |
Shaverdian et al. 2021 [34] | United States | Cancer | Video/Audio visit | An existing questionnaire was developed by MSKCC | No dimension | 20 |
Volcy et al. 2021 [35] | United States | No limited | Video visit | Not mentioned | No dimension | 3 |
Waqar-Cowles et al. 2021 [36] | United States | Pediatric Rheumatology | Video visit | Telehealth Usability Questionnaire (TUQ) | 4: usefulness, ease of use, effectiveness, and satisfaction | 14 |
Yoon et al. 2021 [37] | United States | Neurosurgery | Video visit | An existing questionnaire was developed by Hicks et al | No dimension | 8 |
Zimmerman et al. 2021 [38] | United States | No limited | Video/Audio visit | Clinically Useful Patient Satisfaction Scale (CUPPS) | 3: clinician attitude and behavior, office environment and staff, global satisfaction and expectation of improvement | 14 |
Ahmed et al. 2022 [39] | United States | Cystic Fibrosis | Video/Audio visit | Not mentioned | No dimension | 6 |
Bassi et al. 2022 [40] | Italy | Pediatric and Young Adult Type 1 Diabetes | Video visit | Design based on prior studies | 4: adequacy of medical care, psychological impact of telemedicine, possible advantages and future use of telemedicine, and telenursing | 15 |
Cascella et al. 2022 [41] | Italy | Cancer | Video visit | Telehealth Usability Questionnaire (TUQ) | 6: usefulness, ease of use & learnability, interface quality, interaction quality, reliability, and satisfaction and future use | 22 |
Cha et al. 2022 [42] | United States | Shoulder Arthroscopy | Video/Audio visit | Not mentioned | No dimension | 8 |
Chen et al. 2022 [43] | United States | No limited | Video/Audio visit | Not mentioned | 3: access, care provider, and overall assessment | 9 |
Cockrell et al. 2022 [44] | Spain | Pediatric Surgery | Video visit | Not mentioned | 9: provider rating, office recommendation, explaining, listening, questions, understanding, medical history knowledge, respect, and time | 9 |
Contractor et al. 2022 [45] | United Kingdom | Vascular Surgery | Video visit | A questionnaire developed by by a team of experts | 3: acceptability of teleconsultation, benefits of teleconsultation, and future role and acceptability of virtual clinic | 17 |
Gondal et al. 2022 [46] | Canada | Cancer | Video visit | A modified existing questionnaire | No dimension | 8 |
Guille et al. 2022 [47] | United States | Maternal Mental Health and Substance Use Disorder Treatment | Video visit | Not mentioned | 4: overall quality of care, similarity to face-to-face care, access to care, and MH care | 24 |
Jones et al. 2022 [48] | United States | Referral | Video visit | A questionnaire was developed by a QI committee based on prior studies | No dimension | 2 |
Kaunitz et al. 2022 [49] | United States | Dermatology | Video visit | Not mentioned | No dimension | 4 |
Majmundar et al. 2022 [50] | United States | Endovascular Neurosurgery | Video visit | Not mentioned | No dimension | 7 |
Mojdehbakhsh et al. 2022 [51] | United States | Gynecologic Cancer | Video/Audio visit | Telehealth Satisfaction Scale (TeSS) | No dimension | 11 |
Omari et al. 2022 [52] | United States | Orthopedic | Video/Audio visit | Not mentioned | No dimension | 7 |
Sansone et al. 2022 [53] | United States | Urogynecology | Video/Audio visit | Not mentioned | 5: scheduling, technology, provider, personal needs, and overall satisfaction | 19 |
Summers et al. 2022 [54] | United States | Ophthalmology | Video/Audio visit | Not mentioned | No dimension | 4 |
Yu et al. 2022 [55] | United States | Irritable Bowel Syndrome | Video/Audio visit | Telehealth Usability Questionnaire (TUQ) | No dimension | 13 |
Zhang et al. 2022 [56] | United States | Sickle Cell Disease | Video/Audio visit | Telemedicine Satisfaction Questionnaire (TSQ) | 4: interpersonal communication, caring, care delivery, and proficiency | 24 |
Daouadji-Ghazou et al. 2023 [57] | France | Bariatric | Video/Audio visit | An existing questionnaire | No dimension | 9 |
Kilipiris et al. 2023 [58] | Colombia | Craniosynostosis-Operated Children | Video visit | A questionnaire was developed by the surgical members of the craniofacial team | No dimension | 9 |
Rosellini et al. 2023 [59] | Italy | Chronic Neurologic Disorders | Video visit | A questionnaire was developed by Google Moduli | 3: satisfaction for current televisit, opinions about future televisit, and quality of doctor–patient relationship | 11 |
Yao et al. 2023 [60] | United States | Colorectal Surgery | Video visit | Not mentioned | No dimension | 7 |