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Table 4 Performance comparison of different models

From: Enhancing efficiency and capacity of telehealth services with intelligent triage: a bidirectional LSTM neural network model employing character embedding

Model

macro-P

macro-R

macro-F1

Bi-LSTM

83.97%

83.67%

83.56%

CNN_Attention

84.80%

84.75%

84.66%

2 layers-Bi-LSTM

84.40%

84.08%

83.98%

2 layers-Bi-LSTM + character embedding

85.50%

85.55%

85.45%