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Table 1 The main marker of service content

From: Research on the doctors’ win in crowdsourcing competitions: perspectives on service content and competitive environment

Response type

Markers

Conclusive

“Current condition is improving”, “Good recovery from treatment”, “Not much of a problem”, “Indicators are normal”, “this condition is”, “you have no symptoms”, “two examinations do not change much”, “dizziness several possibilities, you look at it in general”, “no big too serious problems”, “overall still good” etc.

Suggestive

Medication, care, daily life

“Try not to eat…”, “You can consider the option of…” The “I should actively adjust the lifestyle”, “adjust the mentality, normal life”, “do not stay up late and tired, do not Anger”, etc.

Doctors / Departments / Hospitals

“Neurology at the Chinese Medicine Hospital is recommended.“, “It is recommended that one should go for vascular ultrasound of the neck”, “Minimally invasive surgery may be required”, etc.

Affective

“Don’t be overly nervous”, “Relax”, “Don’t worry”, “Don’t worry at all”, “It doesn’t matter”, “Don’t be afraid”, “You are so young, your chances of recovery are very good”, etc.

Blessed

“May you recover soon”, “May your baby grow up healthy”, “Good luck with your pregnancy”, “Good luck”, “Good luck. Wish you a happy life”, “Blessings of happiness and health”, etc.