Table 2 App Usage Patterns of MyChart Users
Variables | N | Total Sample | uMARS completers (n = 200) | uMARS non- completers (n = 228) | P value* |
|---|---|---|---|---|---|
| Â | Â | n(%) | n(%) | n(%) | Â |
Frequency of app use | 428 | Â | Â | Â | 0.607 |
More than once a week | Â | 43 (10.0) | 16 (8.0) | 27 (11.8) | Â |
Once a week | Â | 62 (14.5) | 33 (16.5) | 29 (12.7) | Â |
Once a month | Â | 121 (28.3) | 56 (28.0) | 65 (28.5) | Â |
Once every few months | Â | 182 (42.5) | 85 (42.5) | 97 (42.5) | Â |
Once a year | Â | 20 (4.7) | 10 (5.0) | 10 (4.4) | Â |
Features used | Â | Â | Â | Â | Â |
Consulting health records/test results | 422 | 415 (98.3) | 197 (99.0) | 218 (97.8) | 0.321 |
Scheduling in-person appointments | 425 | 283 (66.6) | 131 (65.5) | 152 (67.6) | 0.654 |
Messaging physicians | 419 | 233 (55.6) | 116 (58.3) | 117 (53.2) | 0.293 |
Consulting the patient education section | 417 | 82 (19.2) | 46 (23.2) | 36 (16.4) | 0.081 |
Participating in a remote visit | 424 | 33 (7.8) | 22 (11.1) | 11 (4.9) | 0.018 |
| Â | Â | M(SD) [range] | M(SD) [range] | M(SD) [range] | Â |
Average number of features used | 427 | 2.4 (1.0) [0–5] | 2.6 (1.0) [1–5] | 2.3 (1.0) [0–5] | 0.030 |
Perceived impact of the app | Â | Â | Â | Â | Â |
Improving access to health information | 408 | 3.7 (1.0) [1–5] | 3.8 (0.9) [1–5] | 3.7 (1.0) [1–5] | 0.178 |
Improving communication with physician | 396 | 3.0 (1.2) [1–5] | 3.1 (1.1) [1–5] | 3.0 (1.2) [1–5] | 0.655 |
Feeling in control of your health | 402 | 3.4 (1.0) [1–5] | 3.5 (1.0) [1–5] | 3.3 (1.0) [1–5] | 0.244 |