Combined effects of cues influencing patients’ purchasing behavior in online health-care communities: qualitative comparative analysis based on cue utilization theory

Table 8 Conditional constructs of patients’ purchasing behavior (Unit: %)

Cause-effect	Conditional configuration	Coverage	Net coverage	Total coverage	Total consistency
Patients’ purchasing behavior	Configuration1	Reputation* ~ Mutual-help group	17.35	2.18	68.52	74.89
	Configuration2	~ Longevity*Article	7.44	1.97
	Configuration3	Reputation*Price	33.99	3.22
	Configuration4	Price*Appointment	43.83	14.49
	Configuration5	Service qualityPrice ~ Welcome	4.11	1.97
	Configuration6	Service qualityPriceArticle*Mutual-help group	28.26	4.87

" ~ " indicates that this element does not occur, "*" indicates that it occurs simultaneously; coverage and consistency indicate the level of necessity and sufficiency, respectively; net coverage indicates the coverage exclusive to that conditional configuration

ISSN: 1472-6947