Table 3 Pearson correlation coefficient

Patients’ purchasing behavior (1)

1

Status (2)

. 069

1

Reputation (3)

. 650**

. 143*

1

Service quality (4)

. 666**

. 085

. 765**

1

Price (5)

. 161**

. 109

. 302**

.260**

1

Welcome (6)

. 015

. 101

. 091

. 069

. 079

1

Appointment (7)

. 103

. 119*

.225**

. 123*

. 159**

. 067

1

Longevity (8)

-. 021

. 449**

. 156**

. 125*

. 008

. 128*

. 091

1

Article (9)

− .004

− . 165**

− . 002

. 078

− .032

. 085

− .008

. 097

1

Mutual-help group (10)

. 130*

. 152**

. 385**

. 523**

.088

− .038

.010

. 244**

. 098

1