Skip to main content

Table 7 Project requirements

From: Application of the QFD-fuzzy-SERVQUAL methodology as a quality planning tool at the surgical centre of a public teaching hospital

Project requirements (PR)

Description

PR1

Creation of an obligatory training agenda and/or training against casualties (quick evacuation, fire, explosion, etc.)

PR2

Creation of a contingency plan against casualties (quick evacuation, fire, explosion, lack of water or energy, etc.)

PR3

Adoption of technical safety standards determined by the fire department

PR4

Integrated management system (which allows integration between stock data, human resources and the list of registered surgeries)

PR5

Adoption of technical standards relating to planning, programming, elaboration and evaluation of physical projects in health care establishments

PR6

Monitoring of surgery rooms operating dynamics

PR7

Shared management (allowing all members of the team to participate in decisions)

PR8

Training the technical team (engineering, administration, maintenance and hygienization)