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Table 1 Characteristics of participants per out-of-hours service setting

From: Enhancing implementation of a standardized initial assessment for demand management in outpatient emergency care in Germany: a quantitative process evaluation

N = 200 (100%)**

Initial telephone contact point n = 130 (65.5%)

Joint counter (Emergency department, outpatient emergency care service) n = 69 (34.5%)

Age group

Between 18 and 29

22 (16.8)

8 (11.6)

Between 30 and 49

30 (22.9)

14 (20.3)

50 and older

76 (58.0)

46 (66.7)

No answer

3 (2.3)

1 (1.4)

Sex

Female

82 (63.1)

66 (95.7)

Male

45 (34.6)

2 (2.9)

No answer

3 (2.3)

1 (1.4)

Professional qualification

Physician

0

1 (1.4)

Nurse

10 (7.6)

3 (3.4)

Practice assistant

45 (34.4)

53 (76.8)

Emergency paramedic

31 (23.7)

2 (2.9)

Other

28 (21.4)

6 (8.7)

No answer

17 (13.0)

4 (5.8)

Employment contract

Full-time (75–100%)

60 (45.8)

29 (42.0)

Part-time (50%)

20 (15.4)

10 (14.5)

Part-time (25%)

0

2 (2.9)

Temporary employment

37 (28.2)

24 (34.8)

Other

9 (6.9)

0

No answer

5 (3.8)

4 (5.8)

Professional experience

between less than one year and two years

38 (29.9)

13 (18.8)

between two and four years

19 (14.5)

6 (8.7)

between four and five years

6 (4.6)

2 (2.9)

more than four years

66 (50.4)

46 (66.7)

No answer

2 (1.5)

2 (2.9)

Use of SmED

every second patient

42 (32.1)

23 (33.3)

every third patient

36 (27.5)

8 (11.6)

every fourth patient

11 (8.4)

2 (2.9)

every fifth patient

5 (3.8)

2 (2.9)

I don't know

35 (26.7)

29 (42.0)

No answer

2 (1.5)

5 (7.2)

  1. *Reported are frequencies and percentages n (%)
  2. **One participant did not answer the question to affiliation to the out-of-hours service setting, the questionnaire was excluded from the description as well as the comparisons