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Table 1 Details participant interviews and observations

From: Persisting workarounds in Electronic Health Record System use: types, risks and benefits

 

Code, Professional

Expertise

Duration (min)

Interviews

I_SS2, Support staff

Training facilitator

45

I_SS3, Support staff

Optimization team

60

I_SS4, Support staff

Optimization team

60

I_SS5, Support staff

Order complications

30

I_SS6, Support staff

Patient registration complications

20

I_HD1, Help desk

Manager IT Help desk

40

I_PH1, Physician

Acute medicine

35

I_PH2, Physician

Nephrologist

40

I_PH3, Physician

Head of Department, Researcher

60

I_PH4, Physician

Nephrologist

45

I_PH5, Physician

Acute Medicine

30

I_NU1, Nurse

Flex worker

20

I_NU2, Nurse

Nurse

25

I_NU3, Nurse

Head Nurse

20

I_MA1, Medical Admin

EHR core team

45

I_MA2, Medical Admin

Kidney transplants

25

I_MA3, Medical Admin

Kidney transplants

25

Observations

O_PH1, Physician

Acute medicine

60

O_PH2, Physician

Nephrologist

60

O_PH3, Physician

Head of department

70

O_PH4, Physician

Nephrologist

70

O_SS1, Support staff

Solution centre

70

O_SS2, Support staff

Training facilitator

70