From: Persisting workarounds in Electronic Health Record System use: types, risks and benefits
 | Code, Professional | Expertise | Duration (min) |
---|---|---|---|
Interviews | I_SS2, Support staff | Training facilitator | 45 |
I_SS3, Support staff | Optimization team | 60 | |
I_SS4, Support staff | Optimization team | 60 | |
I_SS5, Support staff | Order complications | 30 | |
I_SS6, Support staff | Patient registration complications | 20 | |
I_HD1, Help desk | Manager IT Help desk | 40 | |
I_PH1, Physician | Acute medicine | 35 | |
I_PH2, Physician | Nephrologist | 40 | |
I_PH3, Physician | Head of Department, Researcher | 60 | |
I_PH4, Physician | Nephrologist | 45 | |
I_PH5, Physician | Acute Medicine | 30 | |
I_NU1, Nurse | Flex worker | 20 | |
I_NU2, Nurse | Nurse | 25 | |
I_NU3, Nurse | Head Nurse | 20 | |
I_MA1, Medical Admin | EHR core team | 45 | |
I_MA2, Medical Admin | Kidney transplants | 25 | |
I_MA3, Medical Admin | Kidney transplants | 25 | |
Observations | O_PH1, Physician | Acute medicine | 60 |
O_PH2, Physician | Nephrologist | 60 | |
O_PH3, Physician | Head of department | 70 | |
O_PH4, Physician | Nephrologist | 70 | |
O_SS1, Support staff | Solution centre | 70 | |
O_SS2, Support staff | Training facilitator | 70 |