Table 2 The collection and analysis of the data
Data sources | Analysis | Comments/Outcome |
|---|---|---|
Stage 1: Analysis of the project documents and the strategic management documents of the selected HHCDs | Thematic, Statistical | Thirty-four open codes Nine initial themes to be further explored, e.g., insufficient understanding of the users, excessively use of second-hand user information |
Stage 2: Interviews with the twelve project leaders | Thematic, Statistical | Forty-five open codes Four refined themes, i.e., source of user information, impact of user insights, factors determining the success of new HHCD development, reasons for developing new HHCDs Descriptive statistics, e.g., the frequency of the execution of in-house user research during the projects, the sources of user data applied in individual projects, and the critical reasons for developing new devices |
Stage 3: Interviews with the six departmental representatives (besides the project leaders) |