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Table 1 Characteristics of the web search for health information

From: Effectiveness of a chat-bot for the adult population to quit smoking: protocol of a pragmatic clinical trial in primary care (Dejal@)

UbiquityUnequal quality of information
ImmediacyAn identified source cannot always be found
Ability to access specific population segmentsThe date when the content was updated cannot always be found
Automation of messagesNeed to adapt the message to the targeted population
Possibility of contact and learning among peersRisk of information overload for the patient
  1. Translation from: Casado, S. El Papel de la Información en el empoderamiento del paciente en Basagoiti I. Alfabetización en salud. De la información a la acción [pdf]. Valencia: ITACA/TSB; 2012. ISBN: 978–84- 695-5267-4 Available at