Fig. 3From: Evaluating the implementation of a personal health record for chronic primary and secondary care: a mixed methods approachUsage per session and feature (COPD). Coaching action: adding a wish or challenge, starting or stopping a wish or challenge, adding a picture. Healthcare team action: select a caregiver, send a message. Messages action: sending a message. Education action: opening education topic. No specific actions could be specified for the monitoring data. % users = (number of different users visiting or using the feature in that session / total number of users in that session) * 100Back to article page