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Table 1 Usability issues

From: Timeline representation of clinical data: usability and added value for pharmacovigilance

Problem

Source of the problem

Problem frequency

Nielsen scale score

Observations

Zoom increase/decrease functionality deemed insufficiently accurate by participants

User Interface (UI)

6/6 (100%)

3/4

The Timeline overview does not allow accurate zooming to select the detailed view range

Absence of prescription data

Data source

6/6 (100%)

3/4

Prescriptions were not digitized in the Intensive Care Unit

Text highlighting did not work during the search

UI

1/6 (17%)

3/4

Issues with accent detection

Medication regimens were not displayed

UI

6/6 (100%)

3/4

Data on medication regimens were not available

Hierarchical tree of biological concepts: navigation problems

Complexity of the terminology in the UI

3/6 (50%)

2/4

The hierarchical tree of laboratory results was too large to allow users to easily find information without filtering

Repositioning document windows

UI bug

2/6 (34%)

2/4

The window slid under the menu bar