Table 6 Sample developer guidance: Australian consumer finance laws and global best practices [33]

Does your app contain in-app purchases?

You should provide information about in-app purchases in promotional materials and in the app. The Australian Consumer Law requires you to indicate whether in-app purchases are required for full functionality. If your app is targeted at potentially vulnerable users such as children or people living with mental illness, you should not repeatedly offer users in-app purchases.

Do you sell your app directly to consumers (e.g. via your own website)?

You should have an obvious and accessible process for refunding consumers the costs of downloading or using the app if it fails to meet consumer guarantees.