A Socio-technical assessment of the success of picture archiving and communication systems: the radiology technologist’s perspective

Table 6 Reliability and validity

Variable	Item	Mean	Standard deviation	Cross loading	CR	Cronbach’s α	AVE
System quality	B1	3.95	0.63	0.86***	0.92	0.88	0.74
	B2	3.90	0.69	0.88***
	B3	3.85	0.64	0.86***
	B4	3.84	0.68	0.83***
Information quality	C1	3.89	0.70	0.88***	0.94	0.91	0.79
	C2	3.88	0.68	0.91***
	C3	3.91	0.67	0.89***
	C4	3.92	0.67	0.88***
Service quality	D1	3.83	0.71	0.86***	0.89	0.84	0.67
	D2	3.75	0.72	0.86***
	D3	3.80	0.80	0.73***
	D4	3.67	0.73	0.82***
Perceived usefulness	E1	4.00	0.64	0.88***	0.91	0.87	0.71
	E2	3.83	0.66	0.78***
	E3	3.91	0.70	0.88***
	E4	4.04	0.65	0.84***
User satisfaction	F1	3.83	0.62	0.86***	0.94	0.91	0.79
	F2	3.96	0.61	0.90***
	F3	4.02	0.64	0.90***
	F4	3.98	0.69	0.90***
PACS dependence	G1	3.88	0.97	0.83***	0.92	0.88	0.74
	G2	4.00	0.67	0.86***
	G3	4.23	0.70	0.86***
	G4	4.17	0.69	0.89***

ISSN: 1472-6947