From: The status of IT service management in health care - ITIL® in selected European countries
Slovakia | Switzerland | Austria | Bavaria | South Tyrol | TOTAL | |||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
n | % | n | % | n | % | n | % | n | % | n | % | |
YES | 2 | 67% | 4 | 29% | 2 | 18% | 6 | 55% | 2 | 50% | 16 | 37% |
NO | 0 | 0% | 8 | 57% | 6 | 55% | 3 | 27% | 1 | 25% | 18 | 42% |
N.A. | 1 | 33% | 4 | 29% | 3 | 27% | 2 | 18% | 1 | 25% | 11 | 26% |
TOTAL | 3 | 100% | 14 | 100% | 11 | 100% | 11 | 100% | 4 | 100% | 43 | 100% |