Table 12 "Do you plan to implement ITIL® in the near future?" (The maximum in each column is highlighted. N = 43)
From: The status of IT service management in health care - ITIL® in selected European countries
Slovakia | Switzerland | Austria | Bavaria | South Tyrol | TOTAL | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
n | % | n | % | n | % | n | % | n | % | n | % | |
(Parts of) ITIL® are already implemented | 0 | 0% | 3 | 21% | 1 | 9% | 1 | 9% | 0 | 0% | 5 | 12% |
We plan to implement (parts of) ITIL® in the next two years | 1 | 33% | 3 | 21% | 1 | 9% | 2 | 18% | 1 | 25% | 8 | 19% |
We do not plan ITIL® implementation in the next two years | 2 | 67% | 7 | 50% | 6 | 55% | 4 | 36% | 3 | 75% | 22 | 51% |
N.A. | 0 | 0% | 1 | 7% | 3 | 27% | 4 | 36% | 0 | 0% | 8 | 19% |
TOTAL | 3 | 100% | 14 | 100% | 11 | 100% | 11 | 100% | 4 | 100% | 43 | 100% |