Skip to main content

Advertisement

Table 12 "Do you plan to implement ITIL® in the near future?" (The maximum in each column is highlighted. N = 43)

From: The status of IT service management in health care - ITIL® in selected European countries

  Slovakia Switzerland Austria Bavaria South Tyrol TOTAL
  n % n % n % n % n % n %
(Parts of) ITIL® are already implemented 0 0% 3 21% 1 9% 1 9% 0 0% 5 12%
We plan to implement (parts of) ITIL® in the next two years 1 33% 3 21% 1 9% 2 18% 1 25% 8 19%
We do not plan ITIL® implementation in the next two years 2 67% 7 50% 6 55% 4 36% 3 75% 22 51%
N.A. 0 0% 1 7% 3 27% 4 36% 0 0% 8 19%
TOTAL 3 100% 14 100% 11 100% 11 100% 4 100% 43 100%