Italian hospitals on the web: a cross-sectional analysis of official websites

Table 6 Percentage of hospitals presenting the specified item: interactive on-line services

Number and description of the item as it appears in the Codebook	Public hospitals type 1 (PubHs-1)# N = 198	Public hospitals type 2 (PubHs-2)# N = 221	Private hospitals(PrHs) N = 344	p* value	p* value PubH-1 vs PrHs
	% of hospitals reporting the item% of hospitals reporting the item
67. Appointments for consultation via the Internet	15.1	1.4	18.6	<0.001	0.31
68. Appointments for services/admission via the Internet	14.7	1.4	18.0	<0.001	0.31
69. Other facilities available via the Internet (e.g. documentation)	2.0	0.5	4.4	0.015	0.15
70. Appointments for consultation/services/admission via the Internet: link on the homepage	11.6	1.4	16.6	<0.001	0.12
71. Possibility to communicate with the hospital via the Internet or e-mail	79.8	48.4	85.2	<0.001	0.11
72. Possibility to ask a specialist a health- related question via the Internet or e-mail	6.1	0	8.1	<0.001	0.37
73. Information request form via the Internet or e-mail	75.2	47.1	82.8	<0.001	0.03
74. Suggestions/complaints form via the Internet or e-mail	17.2	2.7	10.2	<0.001	0.02
75. Possibility to sign up for a newsletter	13.1	0.5	8.4	<0.001	0.08
76. A health-related forum is present	1.5	0	1.5	0.20	0.95

# PubHs-1: Public hospitals with their own website; PubHs-2: Public hospitals with a section on the website of their LHA
* Chi-square test or Fisher exact test when appropriate

ISSN: 1472-6947