Domain | Theme | Facilitating factors | Study |
---|---|---|---|
Technology: system quality | Access/interoperability | Compatibility with existing systems | |
Easy access | |||
Layout | Easy navigation (e.g. relevant information texts are easy to find) | [33] | |
Relevant functions are visibly placed | |||
DSS provides an overview of data and recommendations | |||
Results are color highlighted, use of tables and graphs | |||
Usability/functions | Important functions (e.g. calculation of the body mass index) are integrated | ||
Quick and easy data entry methods | [40] | ||
Alert functions regarding contraindications, allergy | |||
Flexibility/interactivity | DSS are adjustable to specific conditions and patient cases | [32] | |
Manual data entry methods for correction and complementation of information (e.g. free text field) | |||
Technology: information quality | Evidence | Transparent presentation of evidence and comprehensibility of recommendations | |
Currency | Recommendations based on current evidence | [40] | |
Clarity | Clear and precise wording of recommendations | ||
Organization: structure | Participation | Integration of relevant and potential end user groups in planning, development and implementation phase | |
Technical support | Support from technical experts | ||
Technical equipment | Sufficient number of computers and workstations | ||
Multipliers | Integration and support of multipliers and trained persons in implementation phase | ||
Training courses | Training courses regarding handling and functions of DSS | ||
Internal communikation/feedback | Regular feedback and communication regarding the advantages of DSS use (e.g. antibiotic use, cost savings) | [31] | |
Organization: environment | Financing | Long-term cost savings due to DSS use | [40] |
User: system use | Attitude/opinion | Positive attitude towards technology | |
Positive attitude towards guideline recommendations | [25] | ||
Experience/familiarity | Prior experiences with DSS | ||
Knowledge/competencies | Sufficient technical competences | [36] | |
Net benefits | Time | Time saving due to structured presentation of data | |
Workflow | Facilitating of workflow and interdisciplinary communication | ||
Improvement in treatment quality | [38] | ||
Guidance in uncertain situations (e.g. in night shifts or for residents) | |||
Job autonomy/professional role | Less dependency (e.g. from pharmacists) | [31] | |
DSS promote learning process (e.g. regarding scientific research of guideline recommendations) | [28] |