Table 4 Users’ expectations before and after using the system
From: Data management system for diabetes clinical trials: a pre-post evaluation study
Questionnaire’s sections | Users’ expectations before using the system | Users’ expectations after using the system | |||
|---|---|---|---|---|---|
Mean | SD | Mean | SD | ||
Information quality | |||||
1 | Reliability | 7.0 | 0.0 | 5.5 | 1.17 |
2 | Up-to-date data | 7.0 | 0.0 | 5.2 | 1.38 |
3 | Relevancy | 7.0 | 0.0 | 5.7 | 1.06 |
4 | User-friendliness | 7.0 | 0.0 | 5.6 | 1.10 |
Total mean and SD | 7.0 | 0.0 | 5.5 | 1.18 | |
|  | (P value = 0.068) | ||||
System quality | |||||
5 | System reliability | 7.0 | 0.0 | 5.6 | 1.22 |
6 | System flexibility | 7.0 | 0.0 | 5.6 | 1.14 |
7 | High speed | 7.0 | 0.0 | 5.9 | 0.90 |
8 | Ease of use | 7.0 | 0.0 | 5.5 | 1.28 |
9 | Ease of access | 7.0 | 0.0 | 6.3 | 1.05 |
Total mean and SD | 7.0 | 0.0 | 5.8 | 1.12 | |
|  | (P value = 0.042) | ||||
Service quality | |||||
10 | Immediate IT support services | 6.8 | 0.35 | 5.1 | 1.17 |
11 | Comprehensive IT support services | 6.9 | 0.31 | 5.1 | 1.17 |
Total mean and SD | 6.6 | 0.33 | 5.1 | 1.17 | |
|  | (P value = 0.180) | ||||
Achievements | |||||
12 | Maximum efficiency in clinical trial data management | 7 | 0.0 | 5.2 | 1.24 |
13 | Few errors in managing clinical trial data | 7 | 0.0 | 5.3 | 1.34 |
14 | High quality clinical trial data management | 6.9 | 0.26 | 5.7 | 1.18 |
15 | Saving time | 6.8 | 0.35 | 5.5 | 1.22 |
Total mean and SD | 6.9 | 0.15 | 5.4 | 1.25 | |
|  | (P value = 0.068) | ||||
Communications | |||||
16 | Unambiguous communication with colleagues to get the necessary information for performing tasks | 6.8 | 0.41 | 5.1 | 1.31 |
17 | Efficient interaction with colleagues to get the necessary information for performing tasks | 6.8 | 0.41 | 5.7 | 1.05 |
18 | Hassle-free communication with colleagues to get the necessary information for performing tasks | 6.8 | 0.41 | 5.5 | 1.14 |
19 | Effective interaction with colleagues to get the necessary information for performing tasks. | 6.8 | 0.38 | 5.2 | 1.30 |
Total mean and SD | 6.8 | 0.40 | 5.4 | 1.20 | |
|  | (P value = 0.068) | ||||
Autonomy | |||||
20 | Controlling different dimensions of clinical trial data management | 6.1 | 1.12 | 5.9 | 1.14 |
21 | Managing all research centers | 6.6 | 0.89 | 5.6 | 1.22 |
22 | Managing all people involved in a clinical trail | 6.2 | 1.13 | 5.5 | 1.31 |
23 | Managing participants’ case report forms | 6.3 | 0.99 | 5.6 | 1.30 |
24 | Managing clinical trial data security | 6.0 | 1.26 | 5.4 | 1.36 |
25 | Managing clinical trial data quality | 6.6 | 0.89 | 5.9 | 1.08 |
Total mean and SD | 6.3 | 1.05 | 5.7 | 1.24 | |
|  | (P value = 0.026) | ||||