Table 4 Patients’ reasons for choosing in-person visits to the pharmacy
Row | Patient reasons for choosing in-person services | Frequency | Percent | |
|---|---|---|---|---|
1 | Face-to-face interaction with the pharmacist | 18 | 25 | |
2 | Low internet bandwidth | 18 | 25 | |
3 | Reducing patients' stress or anxiety and increasing their peace of mind | 17 | 23.61 | |
4 | Reluctance to use new advanced technologies | 15 | 20.83 | |
5 | Easier access to pharmaceutical services | 14 | 19.44 | |
6 | Get better medical advices | 13 | 18.05 | |
7 | Get quick and convenient answers | 11 | 15.27 | |
8 | Lack of sufficient knowledge about the concept of telepharmacy and its capabilities | 9 | 12.5 | |
9 | More privacy and confidentiality | 8 | 11.11 | |
10 | Easy communication and interaction with pharmacy staff | 5 | 6.94 | |
11 | Easier receive of prescribed drugs | 5 | 6.94 | |
Total number of responses based on the opinion of 72 patients | 133 | |||