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Table 3 Patients’ reasons for choosing telepharmacy services

From: Survey of the patients' perspectives and preferences in adopting telepharmacy versus in-person visits to the pharmacy: a feasibility study during the COVID-19 pandemic

Row

Patient reasons for choosing telepharmacy services

Frequency

Percent

1

Reducing costs (cost-effectiveness)

219

90.87

2

Saving time

215

89.21

3

Reducing the incidence of contagious disease

210

87.13

4

Reduce patients' stress or anxiety and increase their peace of mind

205

85.06

5

Receive pharmaceutical services and advice anytime, anywhere

189

78.42

6

Easier exchange of information with pharmacists and physicians

180

74.68

7

Easy access to pharmaceutical services especially for deprived and rural areas

169

70.12

8

Diminish congestion at the pharmacies

164

68.04

9

More confidentiality, security and privacy

160

66.39

10

Reduce Medication Errors (In dose adjustment, administration and distribution of drugs)

159

65.97

11

Easier legal follow-up

140

58.09

12

Access to patients' treatment history

138

57.26

13

Reduce chaos in the pharmacies

82

34.02

14

Shorten waiting time at the pharmacy

55

22.82

15

Get more comprehensive and accurate information about patients

43

17.84

16

Registration of drug history in the system

41

17.01

17

Increase cooperation between physicians, pharmacists and patients

8

3.31

18

Less exposure to air pollution

5

2.07

19

Provide educational services related to how to take medicines

3

1.24

20

More accurate and customized prescription

2

0.82

Total number of responses based on the opinion of 241 patients

2387

 
  1. Because each of the 241 participants could write more than one answer, the total number of replies was 2387. Also, the percentages are calculated out of the total number of 241 participants