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Table 2 User perceptions of the implementation of SmED at the initial telephone contact point and the Joint Counter

From: Enhancing implementation of a standardized initial assessment for demand management in outpatient emergency care in Germany: a quantitative process evaluation

 

Initial telephone contact point Mean (SD)

Joint counter mean (SD)

F

P-value

Intervention effectiveness/efficacy*

2.97 (0.97)

2.95 (0.98)

1.39

0.253

Interprofessional context/ occupational interest*

3.01 (0.93)

2.64 (1.06)

1.84

0.163

Individual context*

3.01 (0.88)

3.05 (0.93)

0.69

0.503

Organisational framework conditions*

3.26 (1.16)

3.53 (0.96)

0.36

0.697

Medical context*

2.54 (0.88)

2.66 (0.87)

0.45

0.637

  1. *adjusted for gender and age, Minimum Score = 1, Maximum Score = 5, Scores < 3.0 indicates lower norms regarding the implementation of SmED