Skip to main content

Table 5 Codes and examples

From: Development and assessment of the usability of a web-based referral to treatment tool for persons with substance use disorders

Code

Example

Better

This tool is better, because the centers are listed based on distance from the patient

This is a better source of information

Easy

It is very easy to use

The web tool is easy to use. There is not much training required to use the tool

Good

It is a good tool. The tool has all the information required

It is a good portal. It is much needed

Insurance

Insurance information should be in the filter to find the center

Insurance information in center details is missing, should be there as it is big factor in decision making

No issues

There are no issues

There is no issue, no suggestions for improvement

Old data

The data is old

The information about this center is old data

Payment

The payment method is very important in making decisions

Payment method should be on the front screen

Quick

The tool is quick to navigate

It is quick to use

Search function

The search is not working. The search function should be able to search by keyword

Search is not working well and should be optimized

Setting issue

Setting is not working, it has an issue

The setting word is misleading, and it should be changed

Useful

It is very useful, a very good source

Very useful to find a center near the patient