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Table 5 Survey structure for evaluation cycle III (SD = Standard Deviation, NA = No Answer)

From: Learnings from the design and acceptance of the German COVID-19 tracing app for IS-driven crisis management: a design science research

Item Values Average Median SD
Question group: an enhancement of the Corona-Warn-App     
Usability
 Unpleasant–pleasant 1–7 5.49 6 1.28
 Dull–creative 1–7 4.87 5 1.49
 Inferior–valuable 1–7 5.66 6 1.41
 Boring–exciting 1–7 4.89 5 1.27
 Unpredictable–predictable 1–7 5.26 5 1.09
 Unintuitiv–intuitiv 1–7 5.42 6 1.42
 Complicated–simple 1–7 5.62 6 1.52
 Unsafe–safe 1–7 5.04 5 1.37
 Inefficient–effective 1–7 5.36 6 1.46
 Confusing–clear 1–7 5.58 6 1.42
 Cluttered–tidy 1–7 5.70 6 1.38
Is the level of detail for risk contacts sufficient? 1–7 5.19 6 1.24
Would you prefer to get more details about a risk contact? 1–7 4.83 5 1.72
Would you be willing to accept privacy restrictions yourself for more details about risk contacts? 1–7 5.23 6 1.67
Question group: Scenario 1 Crowd of people Yes No NA
Did you understand the feature? Yes/No/NA 96.23% 3.77% 0%
Did you find the feature helpful? Yes/No/NA 83.02% 17.88% 0%
Question group: Scenario 2 Mask obligation Yes No NA
Did you understand the feature? Yes/No/NA 100.00% 0% 0%
Did you find the feature helpful? Yes/No/NA 90.57% 9.43% 0%
So, understanding how GPS coordinates can help you perform other functions of the app, would you accept the recording of your GPS coordinates? Yes/No/NA 83.02% 11.32% 5.66%
Question group: Scenario 3 Corona test Yes No NA
Did you understand the feature? Yes/No/NA 100.00% 0% 0%
Would you be willing to save your test in the app? Yes/No/NA 100.00% 0% 0%
Would you share your test with your contacts and health authorities? Yes/No/NA 94.34% 1.89% 3.77%
In the following, you can share your reasons for not wanting to share your Corona test with contacts or health authorities through the app Free text field   
Have you already been tested during the pandemic? Yes/No/NA 39.62% 60.38% 0%
Regarding your test:
Did you receive the test result via in your app?
Yes/No/NA 42.86% 57.14% 0%
Did you share the test result to met people via the app (or in case of a negative test: would you have shared a positive test result)? Yes/No/NA 76.19% 23.81% 0%
Question group: Scenario 4 Vaccination Yes No NA
Did you understand the feature? Yes/No/NA 94.34% 3.77% 1.89%
Would you be willing to save your vaccination in the app? Yes/No/NA 94.34% 3.77% 1.89%
Would you share it with health authorities? Yes/No/NA 90.57% 5.66% 3.77%
In the following, you can share your reasons for not wanting to share your vaccination with health authorities through the app Free text field   
Question group: Personal and closing questions Average Median SD
How old are you? 18–24, 25–34, 35–44, 45–54, 55–64, 65–74 years old, older than 74 29.95 29.5 9.14
   Yes No NA
Do you own a smartphone? Yes/No/NA 100.00% 0% 0%
Do you use the current Corona-Warn-App? Yes/No/NA 86.79% 9.43% − 3.78%
   Average Median SD
Do you find the current Corona-Warn-App useful? 1–7 4.27 5 1.27
Please answer the following questions regarding the advanced Corona-Warn-App presented here
… the extension of the app is useful
1–7 6.04 6 1.18
… the service provider of this App is trustworthy 1–7 5.58 6 1.23
… sharing my data with the Corona-Warn-App involves a high privacy risk for me 1–7 3.36 3 1.78
… in the future, I would use the Corona-Warn-App if it includes the features presented here 1–7 5.94 6 1.41
… I would record other vital parameters (pulse. stress level. etc.) in the Corona-Warn-App if this would create additional functionalities 1–7 3.83 4 1.86
   Yes No  
What sources of information do you use to stay up to date on the pandemic? Family 50.94% 49.06%  
Friends 49.06% 50.94%  
Job 33.96% 66.04%  
TV news 71.70% 29.30%  
Radio news 52.83% 47.17%  
Newspaper 45.28% 54.72%  
Social media 62.26% 37.74%  
Podcast 16.98% 83.02%  
Youtube 5.66% 94.34%  
Do you have further suggestions for improving the prototype? Free text field