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Table 1 Item cross loadings

From: The formation of patient trust and its transference to online health services: the case of a Dutch online patient portal for rehabilitation care

 

Latent variable

TO

TT

TCT

Ttech

TS

TO 1

.85

.42

.37

.23

.20

TO 2

.90

.48

.54

.42

.36

TO 3

.86

.50

.53

.32

.30

TO 4

.89

.50

.53

.22

.23

TO 5

.90

.57

.60

.33

.27

TT 1

.51

.68

.52

.26

.22

TT 2

.53

.85

.52

.41

.30

TT 3

.32

.72

.40

.43

.26

TT 5

.37

.82

.39

.44

.33

TCT 1

.55

.50

.85

.31

.38

TCT 2

.56

.56

.89

.41

.45

TCT 3

.39

.43

.79

.58

.55

TCT 4

.55

.51

.88

.44

.45

Ttech 1

.33

.52

.43

.70

.47

Ttech 2

.36

.50

.56

.81

.61

Ttech 3

.27

.45

.50

.83

.62

Ttech 4

−.03

.13

.13

.56

.40

Ttech 5

.22

.28

.32

.85

.66

TS 1

.30

.36

.54

.77

.85

TS 2

.17

.23

.37

.52

.78

TS 3

.22

.19

.34

.58

.77

TS 4

.33

.31

.44

.51

.72

TS 5

.07

.20

.23

.14

.50

  1. Highest loadings are displayed in bold
  2. TO, Trust in Organization; TT, Trust in Treatment; TCT, Trust in Care Team; Ttech, Trust in technology; TS, Trust in Service