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Table 1 Quantitative summary of facets of user-experiences and the quality of the experience using the decision aid

From: Decision aids linked to evidence summaries and clinical practice guidelines: results from user-testing in clinical encounters

Facets of user-experience

Quality of the experience

Neutral experience

Positive feedback

Suggestions to improve

Minor frustrations

Major frustrations

Total

Accessibility

3

1

16

20

2

42

Credibility

1

6

1

 

8

Desirability

11

30

9

4

54

Findability

1

1

Identification

29

2

1

32

Understandability

126

34

11

11

6

188

Usability

43

33

14

26

2

118

Usefulness

40

81

17

5

 

143

Total

253

187

70

66

10

586