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Table 3 Final list of criteria related to the victim and external factors

From: Priority setting in the Brazilian emergency medical service: a multi-criteria decision analysis (MCDA)

Dimension

Criteria

Description

Scale

Criteria related to the victim

Age

Victim’s Age.

It’s represented by the age of the victim. A lower value is preferable to a higher value. (Minimization)

Location

The location of the victim, the distance from the relief facility.

It’s represented by the distance from the victim to the ambulance, expressed in Km. A smaller value is preferable to a higher value. (Minimization)

Access to healthcare

If the victim has a health plan, if the victim has and is able to be removed to a medical facility by their own means.

The measurement is a verbal scale, ranging from 1 to 4. Where 1 means very bad and 4 means very good (very bad, bad, good, very good). A lower value is preferable to a higher value. (Minimization)

Criteria related to external factors

Access to victim’s location

If the address is in rural areas, unpaved, areas with greater presence of vegetation, or regions with high crime rate. If there’s slow traffic or congestion

Social commotion

It would be the discontent or outrage resulting from the victim’s situation. If the people close to the victim who are awaiting service insistently return the call to the regulatory center, requesting immediate service. If the victim is exposed to any weather conditions that are more intense

They are on a verbal scale, ranging from 1 to 4. Where 1 means none and 4 means high (none, low, medium, high). A higher value is preferable to a lower value. (Maximization)