What matters when exploring fidelity when using health IT to reduce disparities?

Table 2 Acceptability indicators among STAR MAMA call participants completing follow-up (n = 61)

	Combined (N = 61)		English-Speaking participants		Spanish speaking participants		p value
	% agree program worked fine/no call problems	% agree there were 1 or more call problems	% agree program worked fine/no call problems	% agree there were 1 or more call problems	% agree program worked fine/no call problems	% agree there were 1 or more call problems	p value
Technical indicators-acceptability
Quality of sequencing of calls	82.8	17.2	90.5	9.5	78.4	21.6	0.30
Call length	88.5	11.5	91.5	8.5	81.8	18.2	0.06
Audio quality	91.6	8.3	90.9	9.1	92.1	7.9	1.00
Clarity of call	98.3	1.7	100	0	97.4	2.6	1.00
Text ‘opt in’ quality*	67.2	32.8	66.7	33.3	67.6	32.4	1.00

	% Agree	% Disagree, or neither agree or disagree
Call content indicators-acceptability
Information useful for diabetes prevention	86.0	14.0	63.5	36.5	97.0	3.0	0.003
Information useful for baby care	91.8	8.2	73.3	26.7	100	0	0.006
Information useful for losing weight	88.4	11.6	94.1	5.9	85.7	14.2	0.65
Information useful for increasing physical activity	94.2	5.8	94.1	5.9	94.2	5.7	1.00
Information useful for eating healthy/nutrition	98.0	2.0	100	0	97.2	2.8	1.00
Information useful for reducing intake of sugars	98.0	2.0	94.1	5.9	100	0	0.32
Call content indicators-social support
Supported my feelings as a new mom	93.3	6.7	86.4	13.6	97.4	2.6	0.14
Gave me ideas to find other people in my life to support me in diabetes prevention	76.7	23.2	63.6	36.3	84.2	15.8	0.11
Health coaching acceptability indicators
Health coaches helped me for diabetes prevention	78.4	21.6	75	25	80	20	0.72
Health coaches helped me for baby care	92.3	7.7	94.1	5.9	91.4	8.5	1.00
Health coaches helped me feel supported as a new mom	92.3	7.7	88.3	11.7	94.3	5.7	0.58
Health Coaches were considerate of my time	96.1	3.9	83.3	16.7	100	0	0.03

ISSN: 1472-6947