Table 2 Descriptive statistics for participating clinical sites (n = 9)

Organizational Variables

Patient Volume: Implants

11–30 implants

33%

31–50 implants

44%

 > 50 implants

22%

Patient Volume: Evaluations

36–50 evaluations

33%

51–100 evaluations

11%

 > 100 evaluations

56%

Patient Variables

Patient sickness level

Less sick

0%

About the same

22%

More sick

78%

Patient health literacy

Lower health literacy

22%

About the same health literacy

78%

Higher health literacy

0%

Patient language barriers

Rarely

44%

Sometimes

56%

Often

0%

Clinician/Staff Variables

Years of experience as VAD coordinator

0–4 years

56%

5–9 years

33%

 ≥ 10 years

11%

Average time spent on LVAD patient education

Little of my time

11%

Some of my time

67%

All of my time

22%

Use of decision aid compared to other clinical staff

Less than others

11%

Same amount as others

56%

More than others or only user

33%

Level of LVAD coordinator and physician interaction

Rarely

0%

Sometimes

11%

Frequently or always

89%

Satisfaction with decision aid

Somewhat or very dissatisfied

0%

Neutral

22%

Somewhat or very satisfied

78%

Satisfaction with standard education materials

Somewhat or very dissatisfied

22%

Neutral

22%

Somewhat or very satisfied

56%

Readiness for Change (ORIC)

Less ready

22%

Moderately ready

33%

Very ready

44%

Process

Standardization of decision aid (DA) use

Rarely

0%

Sometimes

11%

Frequently

89%

Integration of decision aid (DA) with standard education (SE) materials

Use SE more than the DA

22%

Use DA and SE about same

44%

Use DA exclusively or more than SE

33%

Outcome

Reach: 12 months*^

Sites with low reach (≤ x̅)

22%

Sites with medium reach

44%-82% (between 1 s.d

above/below x̅)

44%

Sites with high reach ≥ x̅

33%

Reach: 18 months**^

Sites with low reach (≤ x̅)

22%

Sites with medium reach

46%-84% (between 1 s.d

above/below x̅)

44%

Sites with high reach ≥ x̅

33%