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Table 3 Sources of user information utilised in the projects investigated

From: User knowledge factors that hinder the design of new home healthcare devices: investigating thirty-eight devices and their manufacturers

Sources of user information

Number of HHCDs (sum = 38)

Clients (the public sector)

In-house front-end user research

Service and installation practices

Team members’ intuition and experience

 × 

  

 × 

n = 11

 × 

 × 

 

 × 

n = 1

 × 

 

 × 

 × 

n = 8

 × 

 × 

 × 

 × 

n = 1

 

 × 

 × 

 × 

n = 2

  

 × 

 × 

n = 8

   

 × 

n = 7