Table 1 Research participants and activities
Interviews (Sum = 30, total duration≈ 35 h) | Individuals consulted (Sum = 18) | Organisations (n = 5) | Number of HHCDs (Sum = 38) |
|---|---|---|---|
|  | Key informants (n = 12) |  |  |
Two face-to-face interviews with each respondent (Duration = 1–1.5 h) | Five product managers, Two project managers | Manufacturer 1 (M1) | 26 |
Two project managers | M 2 | 3 | |
One project manager | M 3 | 3 | |
One project manager | M 4 | 3 | |
One project manager | M 5 | 3 | |
|  | Other informants (n = 6) |  |  |
One face-to-face interview with each respondent (Duration = 1–1.5 h) | One quality director, One R&D manager, One service manager, One innovation director, Two service and installation engineers | M 1 |  |