Skip to main content

Table 5 The relationship between the mean scores on the three items (on access, satisfaction, and number of visits) and facing technical issues in the use of the app (N = 249)

From: Evaluation of e-health (Seha) application: a cross-sectional study in Saudi Arabia

Technical issues Factor M SD t p
Technical problems when using the app for the first time Access No 4.33 0.75 t = 4.47**  < 0.000
Yes 3.75 1.20
Satisfaction No 4.20 0.74 t = 8.11**  < 0.000
Yes 3.22 1.03
Efficiency
(only one visit needed)
No 3.82 0.90 t = 3.24** 0.001
Yes 3.38 0.94
Continuous technical problems Access No 4.25 0.81 t = 2.07* 0.001
Yes 3.93 1.28
Satisfaction No 4.14 0.76 t = 7.92** 0.001
Yes 3.05 1.06
Efficiency
(only one visit needed)
No 3.76 0.93 t = 1.66 0.10
Yes 3.50 0.86
  1. **p < 0.01; *p < 0.05