Initial open ended discussion |
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What comes to mind when you think about communicating with the dialysis clinic about a dialysis patient? |
What communication about the patient do you typically have with the [dialysis clinics/hospital] upon hospital admission? Probe: Information needed and received Personnel who exchange information Documentation Time involved |
What communication about the patient do you typically have with the [dialysis clinics/hospital] upon hospital discharge? Probe: Information needed and received Personnel who exchange information Format(s) of communication Time involved and timeliness |
What is your opinion about the current communication process between hospitals and dialysis clinics? Probe: What is working well that should not be changed? What is problematic about the process? How well does the current process serve patients? How could the process be improved? |
Prototype response discussion |
What are your initial reactions to the video you saw? |
Now I’d like to get your thoughts about each part of the flow process in the prototype Logging in Inputs to find dialysis patient Information in patient profile Initial hospital reason Request to dialysis clinic to upload needed information and documents Quick visual cue panel Process for reminding dialysis clinic if requested information or documents is not received Discharge information for hospital side to upload Personnel and roles |
Summary discussion |
What would the addition of DialysisConnect mean for hospital providers? How would it be different from current practice? |
[Summary of discussion.] Is this an adequate summary of what we discussed? Is there anything else you would like to add? |