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Table 1 Information of included articles

From: The most used questionnaires for evaluating telemedicine services

Author and year Journal of publication Evaluation type Evaluation questionnaire
Layfield et al. [10] 2020 Head & Neck Usability Telehealth Usability Questionnaire (TUQ) [18]
Mostafa et al. [11] 2020 Journal of Dermatological Treatment Usability Telehealth Usability Questionnaire (TUQ) [18]
Whitehouse et al. [12] 2020 Research in Gerontological Nursing Usability Telehealth Usability Questionnaire (TUQ) [18]
Vaughan et al. [13] 2020 Telemedicine and e-health Usability Telehealth Usability Questionnaire (TUQ) [18]
Cheng et al. [14] 2020 JAAOS Global Research & Reviews Satisfaction,
Usability
Telehealth Satisfaction Scale (TeSS) [63] and Telehealth Usability Questionnaire (TUQ) [18]
Mehra et al. [48] 2020 Journal of Medical Internet Research Usability Usefulness, Satisfaction, and Ease of use (USE) questionnaire [64]
Lin et al. [20] 2020 Journal of Medical Internet Research Satisfaction Modified Telemedicine Satisfaction Questionnaire (TSQ) [26]
Christensen et al. [31] 2020 Telemedicine and e-health Satisfaction Client Satisfaction Questionnaire 3 (CSQ 3) [65]
Christensen et al. [30] 2020 Telemedicine and e-health Satisfaction Client Satisfaction Questionnaire 8 (CSQ 8) [65]
Leppert et al. [49] 2020 Clinical research in cardiology Acceptance Florida Patient Acceptance Survey (FPAS) [66]
McGloin et al. [41]2020 Journal of Medical Internet Research Satisfaction Telemedicine Satisfaction and Usefulness Questionnaire (TSUQ) [42]
Talal et al. [21] 2019 Telemedicine and e-health Satisfaction Modified Telemedicine Satisfaction Questionnaire (TSQ)[26]
Le et al. [22] 2019 Digestive Diseases and Sciences Satisfaction Patient Satisfaction Questionnaire (PSQ) [67] and Telemedicine Satisfaction Questionnaire (TSQ)[26]
Serwe et al. [15] 2018 International Journal of Telerehabilitation Usability Telehealth Usability Questionnaire (TUQ) [18]
van der Meij et al. [50] 2018 Journal of Medical Internet Research Process Model of Linnan and Steckler [68]
Safdari et al. [33] 2018 Journal of diabetes and metabolic disorders Usability Questionnaire for User Interaction Satisfaction (QUIS) [69]
Losiouk et al. [23] 2018 Journal of Telemedicine and Telecare Satisfaction Modified Telemedicine Satisfaction Questionnaire (TSQ) [26]
Host et al. [51] 2018 Clinical & experimental optometry Satisfaction Modified patient satisfaction with videoconferencing for specialty consultation questionnaire [70]
Hosseini et al. [34] 2018 The open medical informatics journal Usability Questionnaire for User Interaction Satisfaction (QUIS) [69]
Hatton et al. [43] 2018 Journal of pharmacy practice Satisfaction Modified Patient Assessment of Communication during Telemedicine (PACT) questionnaire [44]
D'Hooghe et al. [52] 2018 Multiple sclerosis and related disorders Satisfaction Dutch version of Quebec User Evaluation of Satisfaction with Assistive Technology (D-QUEST 2.0) [71]
Ammenwerth et al. [53] 2018 JMIR cardio Satisfaction Delone and McLean Information System Success Model [72]
Torbjørnsen et al. [27] 2018 JMIR human factors Acceptance Service User Technology Acceptability Questionnaire (SUTAQ) [29]
van Rosmalen-Nooijens et al. [62] 2017 Journal of Medical Internet Research Acceptance Web Evaluation Questionnaire (WEQ) [73]
Segura-Sampedro et al. [24] 2017 Annals of medicine and surgery Satisfaction Telemedicine Satisfaction Questionnaire (TSQ) [26]
Oliveira et al. [54] 2017 JMIR Med Education Satisfaction Wang’s an e-learning satisfaction model [74]
Agnisarman et al. [46] 2017 Applied ergonomics Usability, Acceptance IBM Computer System Usability Questionnaire (CSUQ) [75] and the NASA Task Load Index test [76] and Modified Technology Acceptance Model (TAM) [77]
Serwe et al. [16] 2017 International Journal of Telerehabilitation Usability Telehealth Usability Questionnaire (TUQ) [18]
Yu et al. [17] 2017 Disability and Rehabilitation: Assistive Technology Usability Telehealth Usability Questionnaire (TUQ) [18]
Parmanto et al. [18] 2016 International Journal of Telerehabilitation Usability Telehealth Usability Questionnaire (TUQ) [18]
Smaradottir et al. [36] 2016 Journal of Telemedicine and Telecare Usability System Usability Scale (SUS) questionnaire [78]
Fields et al. [32] 2016 Sleep Satisfaction Client Satisfaction Questionnaire 8 (CSQ 8) [65]
Dario et al. [28] 2016 International journal of integrated care Acceptance Service User Technology Acceptability Questionnaire (SUTAQ) [29]
Hirani et al. [29] 2016 Journal of Telemedicine and Telecare Acceptance Service User Technology Acceptability Questionnaire (SUTAQ) [29]
Alanzi et al. [35] 2016 JMIR research protocols Usability Questionnaire for User Interaction Satisfaction (QUIS) [69]
Roberts et al. [55] 2015 The Australian journal of rural health Satisfaction The questionnaire based on a validated instrument used in teledermatology [79]
Poulsen et al. [56] 2015 International journal of rheumatic diseases Satisfaction Questionnaire used to evaluate a similar medical oncology telemedicine service [80]
Ligons et al. [37] 2014 International journal of medical informatics Usability System Usability Scale (SUS) questionnaire [78]
Lacerda et al. [38] 2014 Journal of biomedical informatics Usability System Usability Scale (SUS) questionnaire [78]
Vélez et al. [57] 2014 Journal of midwifery & women's health Usability Health-Information Technology Usability Survey (Health-ITUES) [81]
Penteado et al. [58] 2014 JMIR medical informatics Satisfaction Satisfaction with Amplification in Daily Life (SADL) [82]
Kwon et al. [45] 2014 Telemedicine and e-health Usability Modified Post Study System Usability Questionnaire (PSSUQ) [83]
McFarland et al. [39] 2013 Telemedicine and e-health Satisfaction Modified Ware et al. ‘s Patient Satisfaction Questionnaire (PSQ) [84]
Parra et al. [47] 2012 Interactive journal of medical research Acceptance Modified Technology Acceptance Model (TAM) [77]
Schutte et al. [19] 2012 International Journal of Telerehabilitation Usability The After- Scenario Questionnaire (ASQ) [85] and The Post-Study System Usability Questionnaire (PSSUQ) [83] and Telehealth Usability Questionnaire (TUQ) [18]
Dechêne et al. [25] 2011 International Journal of Telerehabilitation Satisfaction Telemedicine Satisfaction Questionnaire (TSQ) [26]
Scalvini et al. [59] 2009 Telemedicine and e-health Satisfaction NHS patient questionnaire [86]
Agha et al. [44] 2009 Telemedicine and e-health Satisfaction Patient Assessment of Communication during Telemedicine (PACT) questionnaire [44]
Bakken et al. [42] 2006 Journal of the American Medical Informatics Association Satisfaction Telemedicine Satisfaction and Usefulness Questionnaire (TSUQ) [42]
Kim et al. [60] 2004 Telemedicine and e-health Satisfaction Patient attitudes and satisfaction questionnaire [87]
Eminovic et al. [61] 2004 Journal of Medical Internet Research Satisfaction Modified Telemedicine Perception Questionnaire (TMPQ) [88]
Yip et al. [26] 2003 Journal of Telemedicine and Telecare Satisfaction Telemedicine Satisfaction Questionnaire (TSQ) [26]
Wallace et al. [40] 2002 BMC family practice Satisfaction Ware et al. ‘s Patient Satisfaction Questionnaire (PSQ) [84]
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