Design features | Subsets | Source of data | Consensus across data sources | |||
---|---|---|---|---|---|---|
Systematic review | Concept mapping (Pts = 29, HCPs = 6) | Walkthrough (HCPs=13) | DCE (n=32, mixed) NB DCE ranked features rather than determining them | |||
Uses | Patients | Simple to follow, clear layout which anticipates user’s workflow and needs (goal directed); time-saving | Support, planning, comparisons, choice | Identify areas of need Plan improvements Seek funding Show successes Time-saving | Option to tailor themes of relatively low priority | Broad agreement across sources |
HCPs | Identify areas of need Plan improvements | |||||
Timely data | N/A | Important | Important | n/a | Agreement from two sources | |
Functions | Navigation | Clear and simple Labelling of buttons Shortcuts Avoid scrolling | Simple Scrolling OK | Clear and simple Help prompts / pop-up illustrations on use Shortcuts Scrolling OK | n/a | Some agreement, some disagreement |
Search and Filtering | Ability to personalise and tailor depending on needs and preferences Multiple comparisons | Keyword search Highly customisable filtering Compare hospitals /staff Dislike dropdown lists | Keyword search Multiple filtering options (e.g. demographic) Need to see non-responders Compare hospitals and wards | Dropdown menus slightly preferred over keyword search, both important Multiple filtering options important | Some agreement, some disagreement | |
Export | The option to print/download is valued and desirable to both Pts and HCPs | Print options | Need export / report function | n/a | Agreement from three sources | |
Presentation | Colours | RAG liked (bright, distinct and highly contrasting colours) | RAG colours disliked | RAG liked | n/a | Disagreement between sources |
Drill-down | Important | Important | Important | n/a | Agreement from three sources | |
Maps | n/a | Not liked | n/a | Maps relatively preferred | Disagreement between sources | |
Infographics and data | Line and bar charts clear and appropriate for providers ‘at a glance’ overviews | Pie and bar charts % and raw numbers Summary overview of themes | Pie or bar chart %, raw numbers and denominators Summary overview | n/a (function to change chart type relatively unimportant) | Broad agreement across sources | |
Language and feel | Simple language without abbreviations and jargon Images informative, not solely decorative | n/a | Match to user group – photos, words Minimal but informative text Help/prompts needed on dashboard (low priority) | Relatively low priority | Broad agreement across sources | |
Data integrity | Data validity & labels | Elements all well explained | n/a | Validity shown Elements all well explained | n/a | Agreement from two sources |
Security Access | Easy access & simple URL Stand-alone systems/ separate login less likely to be used But security must be prioritised | Registration can put people off accessing | Open to all. Passwords will deter | n/a | Agreement from three sources | |
Other | Community function | Forum, chat room and similar community features | Forum, chat room and similar community features | n/a | n/a | Agreement from two sources |
Other information | Signposting to other sources of information and support Dashboards that offer solutions to be adopted | n/a | Links to other guidance good, if well chosen | n/a | Agreement from two sources | |
Adding more data | n/a | User input possible | n/a | Upload own data (but predictive capability relatively unimportant) | Agreement from two sources |