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Table 3 Comparison of patient and provider identified communication strategies to improve chronic pain discussions

From: Improving patient-provider communication about chronic pain: development and feasibility testing of a shared decision-making tool

Top 10 patient factors Top 10 providers factors
The clinician takes me seriously and respects my input Past work-up and outcomes of the presenting problem/ source of pain
Be told about all options and side- effects Having a clear timeline of the pain
The clinician is knowledgeable about my particular condition Hearing how they believe their pain has impacted their daily lives, outlook, & relationships
Ask how I want to manage it/ accept that I am in charge of my health/ I am involved as an integral part of my treatment team Listen to their story, allow them to vent
Take the time needed, not rush Hear the patient's expectations about their pain
Talk to me not the computer/ make eye contact/ read the medical file before, not during, the appointment A clear history of past treatments tried and whether they helped or not
Let me know that he’s communicated with other docs taking care of me Have enough time with the patient (>30 minutes)
To have an encouraging doctor/ never leave me feeling utterly helpless, hopeless, or written off Knowing of any adverse childhood experiences
Have a trusting relationship with my provider Better use of behavioral and mental health
No judgment/ not look at me as if I’m faking it/ feel like doctors aren't stigmatizing me for my pain or way of life Clarify common misunderstandings about pain*
Assess patient’s support system*
  1. *signifies that these 2 items were tied for 10th place