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Table 4 Notes made by the homecare nurses when receiving alerts from the participants (N = 14)

From: An app for supporting older people receiving home care – usage, aspects of health and health literacy: a quasi-experimental study

Notes

Yellow alerts, n

Red alerts, n

Home visit

10

1

No action

10

 

Contacted the patient

6

2

Telephone contact

4

 

Booked visit with the patient

1

 

Tried to reach the patient – no answer

1

 

Patient had contact with the physiotherapist

1

 

Information received – no action taken

1

 

Is sorted out; nothing new

1

 

No action; alert probably due to participant pressing the wrong key

 

1

No notes made

39

1

Total

74

5

  1. Yellow alert: the homecare nurse contacted the participant within 24 h
  2. Red alert: the homecare nurse contacted the participant on the same day