Table 3 Average trapezoidal fuzzy numbers of indicators
Sub-Indicators | \( \overline{x_{ij}} \) | Sub-Indicators | \( \overline{x_{ij}} \) |
|---|---|---|---|
Network Service Provider | (0.206,0301,0.431,0.527) | Waiting Time | (0.578,0.673,0.794,0.874) |
Network Rate | (0.512,0.607,0.713,0.808) | Regional Hospital Level | (0.643,0.738,0.864.0.932) |
Video Resolution | (0.608,0.703,0.823,0.896) | Data Integrity | (0.533,0.628,0.733,0.828) |
Equipment Quality | (0.648,0.743,0.848,0.914) | Regional Doctor Level | (0.568,0.663,0.758,0.854) |
Process Convenience | (0.412,0.507,0.602,0.697) | Expert Level | (0.810,0.905,1.000,1.000) |
Operational Ease of Use | (0.392,0.487,0.582,0.677) | Operators’ Attitude | (0.568,0.663,0.758,0.854) |
Doctor-Patient Ratio | (0.573,0.668,0.773,0.861) | Experts’ Attitude | (0.618,0.713,0.829,0.909) |
Consultation Visitors | (0.432,0.528,0.623,0.718) | Consultation Duration | (0.533,0.628,0.723,0.811) |
Turnover Rates of Consulting Room | (0.558,0.653,0.758,0.846) | Information Usefulness | (0.649,0.744,0.839,0.915) |
Charges | (0.563,0.659,0.764,0.852) | Diagnostic Coincidence Rate | (0.668,0.764, 0.859,0.919) |
Purpose of Application | (0.573,0.668,0.798,0.879) | Treatment Effect | (0.810,0.905, 1.000,1.000) |
Appointment Channel | (0.226,0.321,0.462,0.557) | Re-consultation Rate | (0.427,0.522,0.617,0.712) |