TY - JOUR AU - Lu, Wei AU - Wang, Xin-pu AU - Zhao, Jie AU - Zhai, Yun-kai PY - 2020 DA - 2020/06/18 TI - Research on Teleconsultation service quality based on multi-granularity linguistic information: the perspective of regional doctors JO - BMC Medical Informatics and Decision Making SP - 113 VL - 20 IS - 1 AB - Due to the increasing complexity in socioeconomic environments and the ambiguity in human cognition, decision makers prefer to give linguistic cognitive information with different granularities according to their own preferences. Consequently, to consider the uncertainty and preferences in the evaluation process, a method based on Multi-Granularity Linguistic Information (MGLI) for evaluating teleconsultation service quality is proposed, which provides a new research direction for scientific evaluation and improvement of teleconsultation service quality. SN - 1472-6947 UR - https://doi.org/10.1186/s12911-020-01155-5 DO - 10.1186/s12911-020-01155-5 ID - Lu2020 ER -