Table 5 Factors that increase the acceptability of IBIs for problem gambling
Clients | Clinicians | |
|---|---|---|
Physical | Availability of services 24/7 Synchronous over asynchronous communication Therapist guidance Skills-focused programming Supports and services for loved ones | Closed sessions Video calling over text-only communication Good and reliable technology Basic and user-friendly technology Personalized messages Paperwork aid Tech support |
Social | Integrated approach to treatment Privacy and data security | Policies and protocols Safety protocol ‘Netiquette’ Rigorous screening of clients Tiered approach to implementation Complete programming |