Focus groups with clients | Focus groups with clinicians |
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Introduction of the study ā moderators identify themselves and explain the goals of the focus groups and the nature of the study | Introduction of the study ā moderators identify themselves and explain the goals of the focus groups and the nature of the study, clinicians introduce themselves |
Experience with supports and services ā What are supports and services you have accessed for your gambling problems? | Experience in providing treatment support remotely ā Describe your experience in providing treatment support remotely. |
Barriers to accessing existing services ā What gets in the way of accessing services? | Lessons from existing services ā What do we know from existing services? How can we translate in-person services into online services? |
Acceptability of Internet-based interventions for problem gambling ā Would it be helpful if existing services were provided online? What services would be useful if provided online? | Acceptability of Internet-based interventions for problem gambling ā What do you see as possible advantages and disadvantages of online services versus in-person services? |
Desired features ā What would you like to see in an online treatment service? | Perceived challenges and proposed solutions ā What challenges and issues do you expect to encounter in providing treatment support over the Internet? What are ways we can address these issues? |
Themes identified from pilot focus group ā How important is it to receive support in a female-only environment? How important are clinicians with lived experience? How willing would you be to download or install a program on your computer or mobile phone device? | Implementation and future direction ā What kind of supervision and professional development would help you feel comfortable working with clients online? |