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Table 2 Requirements for an eRehabilitation program in stroke care according to patients, informal caregivers and health professionals

From: How to improve eRehabilitation programs in stroke care? A focus group study to identify requirements of end-users

Accessibility:Access:No internet connection is required to use eHealth interventions (offline use). (1)XX
eHealth interventions are accessible without logging on each time. (2)XX
Applicable to most commonly possessed ICT-devices (laptop, tablet and smartphone). (3)X 
Access for health professionals to the electronic patient record to stay informed about training results. (4)X 
Applicable on computers at the rehabilitation center and synchronization with programs used for the electronic patient record. (5) X
Different eHealth interventions should be brought together in one central dashboard. (6) X
Usability:Product attributes (visual):Use of pictograms, symbols and graphics. (1)XX
Non-flashing and tranquil interface. (2)XX
Adjustable lay-out settings (font style, font size, background and colors). (3)X 
Product attributes (auditory):Ability to listen to written text. (4)XX
Sounds for alert or as feedback. (5)X 
Product attributes (simplicity):Limited amount of open webpages as a consequence of using a service. (6)XX
Limited amount of information on a single screen. (7)X 
Limited options on a single screen to click further to another screen. (8)X 
Service (support):Menu with frequently asked questions (FAC). (9)XX
Videos with instructions on how to use eRehabilitation. (10)XX
Helpdesk. (11)XX
Direct assistance at home/ workplace. (12)X 
ContentPersonalized training facilities:Physical exercises. (1)XX
Exercises for cognitive functioning. (2)XX
Speech exercises. (3)XX
Tracking:Monitor activities in daily living (i.e. what activities and for how long). (4)XX
A video system to record exercises at home. (5)X 
Monitor a patients’ health status (e.g. body weight, heart rate function, etc.). (6) X
Agenda and reminders:Insight in the rehabilitation schedule of a patient. (7)XX
A reminder function for scheduled appointments. (8)XX
Scheduled time to use eRehabilitation (digital training). (9)XX
Scheduling appointments with health professionals on the initiative of patients and their informal caregivers. (10)XX
Communication:Contact with peers (patients) to share experiences on how to cope with having a stroke. (11)XX
Contact with peers (care givers) to share experiences on how to cope with having a relative with stroke. (12)XX
Communication between patients and their informal caregivers and health professionals from a distance (telecommunication). (13)XX
Information:General information about stroke. (14)XX
Hyperlinks to reliable and relevant web pages for patients with stroke and their informal caregivers. (15)XX
Information about patient organizations. (16)XX
Information on how to cope with consequences of stroke (psycho-education). (17)XX
Descriptions on how to perform daily activities (strategy training). (18)X 
Insight in agreements and information discussed during a consult. (19) X
Insight in final reports of a patients’ rehabilitation process. (20) X
Goal setting and evaluation:Setting goals for eRehabilitation. (21)XX
Evaluation of goals for eRehabilitation. (22)XX
Feedback about training results (i.e. insight in what is trained, the number of completed training sessions and training outcomes). (23)XX
Feedback on goals (i.e. when a goal is accomplished). (24)XX
Use of clinical assessments for goal setting and goal evaluation. (25) X
Use of valid questionnaires for goal setting and goal evaluation. (26) X
Compare training outcomes of a single patient with those of other patients. (27) X