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Table 4 physician questionnaire (response in percentages)

From: Developing a patient portal for haematology patients requires involvement of all stakeholders and a customised design, tailored to the individual needs

Item

Disagree

Neutral

Agree

The following is important to me about patients accessing the portal

 1. Patients study the portal information before attending an appointment

31

62

8

 2. Patients can see what we write about them

15

54

31

 3. Patients can have all results available to them

15

15

69

 4. Patients can use the portal as reference after an appointment

15

0

85

 5. It more actively involves patients with their treatment

0

23

77

 6. I think patients have the right to see their data

0

15

85

 7. Portal information is written in plain language without medical jargon

39

39

23

 8. Patients can only open information deliberately

0

15

85

 9. The information to patients only is available when results are definite

0

0

100

 10. The patient can not see information before an appointment with a physician

0

0

100

 11. The patient is able to contact the hospital more easy

15

31

54

 12. The patient is able to contact other patients

31

39

31

I worry about the following, when patients will use the patient portal

 13. Patients get worried about accessing information before a physician appointment

0

8

92

 14. Patients obtain information they don’t understand without the physicians’ support

0

0

100

 15. The clinic appointment is focused more on portal details, instead of a personal conversation with the patient

8

15

77

 16. The patient might feel obligated to study the patient portal before an appointment

46

39

15

 17. The doctor-patient relationship might change

8

46

46

 18. My workload might increase

15

31

54

 19. I would get technical questions about the portal by patients

8

46

46

 20. I might not respond soon enough to digital conversations and therefore the patient relationship changes

8

39

54

 21. My schedule might have to change to account for patient portal activities

0

39

62