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Table 4 physician questionnaire (response in percentages)

From: Developing a patient portal for haematology patients requires involvement of all stakeholders and a customised design, tailored to the individual needs

Item Disagree Neutral Agree
The following is important to me about patients accessing the portal
 1. Patients study the portal information before attending an appointment 31 62 8
 2. Patients can see what we write about them 15 54 31
 3. Patients can have all results available to them 15 15 69
 4. Patients can use the portal as reference after an appointment 15 0 85
 5. It more actively involves patients with their treatment 0 23 77
 6. I think patients have the right to see their data 0 15 85
 7. Portal information is written in plain language without medical jargon 39 39 23
 8. Patients can only open information deliberately 0 15 85
 9. The information to patients only is available when results are definite 0 0 100
 10. The patient can not see information before an appointment with a physician 0 0 100
 11. The patient is able to contact the hospital more easy 15 31 54
 12. The patient is able to contact other patients 31 39 31
I worry about the following, when patients will use the patient portal
 13. Patients get worried about accessing information before a physician appointment 0 8 92
 14. Patients obtain information they don’t understand without the physicians’ support 0 0 100
 15. The clinic appointment is focused more on portal details, instead of a personal conversation with the patient 8 15 77
 16. The patient might feel obligated to study the patient portal before an appointment 46 39 15
 17. The doctor-patient relationship might change 8 46 46
 18. My workload might increase 15 31 54
 19. I would get technical questions about the portal by patients 8 46 46
 20. I might not respond soon enough to digital conversations and therefore the patient relationship changes 8 39 54
 21. My schedule might have to change to account for patient portal activities 0 39 62