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Table 2 Multilevel analysis results on seeking care on all situations: model comparisons

From: Considering patient safety in autonomous e-mental health systems – detecting risk situations and referring patients back to human care

Model comparison n χ2 p
Intent to self-refer
 Situation (M0 vs M1) 477 χ28 = 69.84 <.001
 Agent strategies (M0 vs M2) 477 χ22 = 33.80 <.001
 Situation × Agent strategies (M3 vs M4) 477 χ216 = 13.67 0.623
Intent to contact the agent again
 Situation (M0 vs M1) 477 χ28 = 18.30 0.019
 Agent strategies (M0 vs M2) 477 χ22 = 28.26 <.001
 Situation × Agent strategies (M3 vs M4) 477 χ216 = 11.80 0.758
Feeling of being heard
 Situation (M0 vs M1) 477 χ28 = 17.51 0.025
 Agent strategies (M0 vs M2) 477 χ22 = 47.02 <.001
 Situation × Agent strategies (M3 vs M4) 477 χ216 = 19.18 0.260