How do patients value and prioritize patient portal functionalities and usage factors? A conjoint analysis study with chronically ill patients

Table 4 General conjoint analysis of all respondents | Level 3 compared to level 2

Attribute	Level	LogLike Diff.	P-Value
Accessibility	2. Portal can be accessed via a tablet (for example iPad)	*
Accessibility	3. Portal can be accessed via a smartphone (for example iPhone)	20.32	< 0.001
Login	2. DigiD with SMS verification	*
Login	3. Username, password and SMS verification	0.14	0.597
Interoperability	2. Export of data to non-interoperable format (e.g. PDF)	*
Interoperability	3. Export of data to interoperable format (e.g. Continuous Care Document)	5.48	0.001
Availability of information	2. Information delayed until discussed with provider	*
Availability of information	3. Available after 2 weeks independent if discussed with provider	9.82	< 0.001
Content	2. Reports and basic information and professional summary	*
Content	3. Complete uncensored medical file	0.05	0.749
Patient-provider communication	2. Possibility to ask questions about medical data in the portal or about earlier visits	*
Patient-provider communication	3. Online in-patient consult	13.93	< 0.001

ISSN: 1472-6947