Designing mHealth for maternity services in primary health facilities in a low-income setting – lessons from a partially successful implementation

Table 2 User groups who interacted with the mHealth system

User Groups	Description
Health care providers	Health workers (health officers^a and nurses/midwives) who provided maternity care service (i.e. antenatal, delivery and postnatal care). These users interacted with the system through a mobile phone application.
Supervisors at District/Zonal health office	Health service administrators and supervisors to whom health care providers, at health centers, were supposed to report. Users under this group interacted with the system through a back-end web-based application to retrieve the data and generate a more detailed analysis.
System Administrator	System Administrator was an IT professional that indirectly interacted with the system to do system maintenance, administration, and database backup activities.

^aHealth Officers – are mid-level professionals who receive 4 years of clinical and public health training

ISSN: 1472-6947