Table 2 Quarterly rate ratio [Users]/[Non-users] of PCP office visit arrived, no-show and cancellation
From: On the effect of electronic patient portal on primary care utilization and appointment adherence
Quarter Post Adoption | PCP Office Visit Arrived | PCP Office Visit [no-show]/[appointments made not no-show] | PCP Office Visit [canceled]/[appointments made not canceled] | ||||||
|---|---|---|---|---|---|---|---|---|---|
Estimated | 95% CI | p-value | Estimated | 95% CI | p-value | Estimated | 95% CI | p-value | |
0 | 1.330 | (1.271, 1.389) | < 0.001 | 0.663 | (0.567, 0.759) | < 0.001 | 0.953 | (0.871, 1.034) | 0.255 |
1 | 0.991 | (0.935, 1.047) | 0.749 | 0.827 | (0.695, 0.959) | 0.010 | 1.051 | (0.944, 1.158) | 0.351 |
2 | 0.950 | (0.890, 1.010) | 0.100 | 0.752 | (0.612, 0.892) | < 0.001 | 1.053 | (0.933, 1.172) | 0.386 |
3 | 0.950 | (0.885, 1.015) | 0.131 | 0.806 | (0.645, 0.962) | 0.018 | 0.969 | (0.848, 1.090) | 0.616 |
4 | 0.941 | (0.871, 1.010) | 0.091 | 0.784 | (0.612, 0.956) | 0.014 | 0.915 | (0.790, 1.040) | 0.182 |
5 | 0.901 | (0.828, 0.974) | 0.008 | 0.685 | (0.509, 0.862) | < 0.001 | 1.042 | (0.890, 1.195) | 0.586 |
6 | 0.920 | (0.836, 1.003) | 0.060 | 0.658 | (0.466, 0.850) | < 0.001 | 0.908 | (0.755, 1.060) | 0.234 |
7 | 0.819 | (0.734, 0.905) | < 0.001 | 0.932 | (0.649, 1.214) | 0.635 | 0.961 | (0.777, 1.145) | 0.678 |
8 | 0.804 | (0.704, 0.903) | < 0.001 | 0.835 | (0.525, 1.144) | 0.295 | 1.062 | (0.825, 1.298) | 0.609 |
9 | 0.911 | (0.773, 1.049) | 0.209 | 0.603 | (0.291, 0.915) | 0.013 | 1.081 | (0.795, 1.366) | 0.580 |
10 | 0.905 | (0.696, 1.113) | 0.371 | 0.781 | (0.232, 1.331) | 0.436 | 1.074 | (0.641, 1.508) | 0.738 |