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Table 9 Summary of similar Studiesa

From: Evaluating hospital websites in Kuwait to improve consumer engagement and access to health information: a cross-sectional analytical study

Study Country or region Website type Sample size Year Major findings
Maifredi et al. [57] Italy Italian hospitals 763 2009 High percentage of hospitals do not provide an official website. Very few websites provide information to increase credibility of hospital and user confidence in institution.
Liu et al. [58] China Public hospitals 23 2009 Most websites show good performance in content, a normal performance in function and design, but bad performance in website management & usage.
Selig et al. [59] Germany Burn centers 44 2010 Websites offer a good overview about institution’s online services via numerous multimedia-based elements. However, the quality of specific information for burn patients is relatively poor.
Orlowski et al. [60] USA Heart failure websites 5 2011 Websites written at high readability levels (8-9th grade), but easily navigated.
Weber et al. [21] GCC General health websites 925 2012 Evaluating HON standards, approximately less than 10% of websites post privacy policy or authorship of information. Over 50% of websites provide a date for information. Only 1.7% report advertising policy and 23.5% disclose sponsorships.
Huerta et al. [32] USA Hospital websites 2407 2013 Management of hospitals’ online presence is not adequate.
Huerta et al. [18] USA Children hospital websites 153 2014 Wide range of websites’ score with no perfect website suggesting room for meaningful improvements.
Raj et al. [61] India General health websites 32 2014 Most websites have average quality, especially in usability. Many websites written at high readability levels.
Salarvand et al. [33] Iran Public hospitals 59 2016 Overall, low level quality of the websites evaluated.
  1. aSome studies were focused on general health information and were not specific to hospitals